Hope is here
Welcome
Hope is not just a slogan here; it represents a measurable concept that can be built upon and tracked over time.
Our Vision
The Business of Hope was created with one mission: bringing hope and healing to those who have given everything to care for others. Our vision is to foster community support by creating safe spaces, both in conversation and within the community, where healthcare workers—and those who have left the field—can recover, reconnect, and rebuild a sense of purpose beyond the chaos of modern healthcare.
We recognize the deep moral injury, trauma, burnout, and loss that have swept through the healthcare profession. Many professionals, including nurses, respiratory therapists, case managers, paramedics, CNAs, and techs, have experienced compassion fatigue for years without relief. Some have even left the field entirely, disillusioned by systems that no longer reflect the call to care. At The Business of Hope, we are dedicated to bringing hope to these individuals and emphasize the importance of community support.
Through peer-led support groups, evidence-based assessments, and guided frameworks for healing, we are dedicated to bringing hope to healthcare professionals. Our initiatives foster community support, helping individuals measure their emotional well-being, rediscover hope, and take meaningful steps toward restoration. Whether you are still in uniform or have walked away, you belong here, alongside others who understand both the privilege and the pain of serving in healthcare.
The Check In
The Symptoms
The Treatment Plan
Co-Founder - Ashley Chancellor
The Business of Hope was created with one mission: bringing hope and healing to those who have given everything to care for others. Our vision is to foster community support by creating safe spaces, both in conversation and within the community, where healthcare workers—and those who have left the field—can recover, reconnect, and rebuild a sense of purpose beyond the chaos of modern healthcare. If you’re interested in joining our mission, please contact us.
Co-Founder Matthew Harless
Matt Harless is an advocate, author, coach, and truth-teller who has spent more than two decades in the heart of healthcare — from psychiatric units and emergency departments to rehabilitation and care coordination.
He founded The Business of Hope after his own journey through moral injury and burnout convinced him that hope isn’t just a feeling — it’s a practice, a measurable metric, and a path to recovery.
Through the Hope Assessment, speaking, writing, and one-on-one coaching, Matt walks alongside burned-out healthcare workers as they move from exhaustion and disillusionment toward a recovered life — one honest step at a time.
He is the creator of The Harless Method, and he is best known as a voice of the bedside who refuses to look away from what clinicians and patients are actually living.